Privacy Policy

At Ensotek, we are committed to protecting the privacy of visitors and processing personal data in compliance with applicable laws. This notice explains what we collect, why we process it, how we store it, and your rights.

1. Scope

This policy covers data collected via website visits, contact forms, quote/product requests, email communications, and technical logs.

2. Information We Collect

Contact details: name, email, phone, company/title (if provided)
Request content: message, technical needs, product interest
Technical data: IP, browser/device, page views, access times, logs
Cookies: usage and preference data (see Cookie Policy)

3. Purposes of Processing

To respond to inquiries, manage quotation processes, and maintain communication
To improve website security, error analysis, performance and user experience
To comply with legal obligations and manage disputes
To operate business continuity and information security processes

4. Retention

We retain data only as long as necessary for the stated purposes and/or as required by law.

Contact/request records: as needed for the process and legal requirements
Security/system logs: limited to security/audit needs
Cookie data: varies by cookie type

5. Service Providers and Sharing

We may share limited data with service providers (hosting, email delivery, security, analytics, etc.) under contractual and security safeguards.

Third-party processing may be subject to their own policies. We recommend reviewing relevant provider terms.

6. Security Measures

Access controls and authorisation
Secure communications and monitoring
Backups and business continuity
Logging and incident management processes

7. Your Rights and Contact

You may contact us regarding your personal data. Requests are handled within the scope of applicable laws and our information notices.

For cookies, please use the cookie preferences and Cookie Policy page.